Leading Enterprise CRM system. Revamping an outdated design within legacy constraints into an intuitive and responsive experience. The current design lacked visual hierarchy, logical input controls, and a consistent structure. It also had serious usability issues that needed to be addressed within the technical constraints.
Enhance content accessibility through advanced search and filtering. To make the content consumable and relevant to multiple stakeholders. Currently, the platform is accessed most widely by developers, for whom a mental model of searching testing a particular type of content on a regular basis is built in. However SAP wanted to expand it’s user base on this platform, to allow business users or architects to visit the platform, understand what kind of content was available to them and then consume what was relevant to them.