ABOUT UXPM
We offer International UX certification programme (UX-PM) in India for senior members responsible for managing digital projects.UX-PM is an international User Experience (UX) training program certified by UXalliance.
The program has 3 levels as described below.
Currently there are 16 international UX-PM trainers and 7000+ certified participants globally
Designed for Product Leads, Marketers, Project & IT Professionals
| Certified by UXalliance | Internationally recognized
- Change the conversation, UX as an investment not a cost, measure the impact on ROI
- Build internal capacity, provide a great experience and boost project success rates
- Develop a UX maturity model to initiate change towards a customer centric organization
- Learn how to adopt a customer centric approach when designing products and services
- Integrate the UX methodology in an Agile development cycle
- Discover a UX toolbox to improve product quality and process efficiency
ADOPTING UX
Become a UX ambassador in your organization, incorporate some UX methods and start integrating 3 UX tools in a digital project.Duration: 2 DAYS
- Includes exam and certification
- Also offered as a private course
- Small groups, up to 12 participants
Key audience
Project and product owners, digital marketing & IT managers, designers, any professional who wants to understand the fundamentals of UX, adopt UX methodologies in their projects and encourage a customer centered design culture in their organization.
Certification fee: Rs 40,000+Tax
Combination of theory & practice:
- Understand key UX concepts and methods
- Learn methods to integrate UX into your digital projects
- Research and collect user insights, build a Persona and map a journey
- Become a UX ambassador in your organization
Exam and certification:
- Online certification exam at the end of the second day
- Certification ceremony
- 1. You’ll know more about:
- The difference between UX, CX, usability and service design
- The real benefits of bringing UX to the project and the organization
- Which questions to ask when looking at a project from user’s perspective
- How 3 main UX methods are performed
2. You’ll start:
- Convincing stakeholders to bring a UX approach in projects
- Being more aware of how to enhance the quality of deliverables
- Doing some small UX activities
3. You might become:
- A UX advocate in your organization and implement change back at work
- A better communicator when discussing with UX experts, agencies…
EXECUTING UX
Add value to digital projects by integrating a UX toolbox into your development cycle. Plan, monitor and manage UX activities at different stages of the project.Duration: 2 DAYS
- Includes exam and certification
- Also offered as a private course
- Small groups, up to 12 participants
Key audience
Best suited for UX-PM Level 1 certified practitioners, including product managers, account managers, product owners, digital marketing managers with 2 to 4 years of experience managing a technology-based product or service.
Certification fee: Rs 40,000+Tax
Combination of theory & practice:
- Plan and manage UX activities at each project phase to optimize quality and efficiency
- Learn quick methods to move from business objectives and vision definition to a UX strategy (value proposition design)
- Exercises and handouts for managing different methods
Exam and certification:
- Online certification at the end of the second day
- Certification ceremony
- 1.You’ll know more about:
- How to build your UX strategy, balancing your target customers, business goals, and market trends
- How to plan, implement and track UX activities in terms of tools and methods to enhance the experience
- The pros, cons, process and deliverables for each activity
2.You’ll start:
- Planning UX activities using UX-PM checklists (toolkit)
- Managing UX activities in an Agile project, reviewing UX deliverables, reporting to the management
- Building empathy for your users or customers and integrate user research into your development cycle
3.You might become:
- A UX champion in your organization, learning and sharing your knowledge and experience with UX
- More and more confident about how to plan the right UX activities in your projects
LEADING UX
Become a UX champion and define a strategy integrating customer and business user experience, as well as performance indicators.Duration: 2 DAYS
- Includes exam and certification
- Also offered as a private course
- Small groups, up to 12 participants
Key audience
UX-PM Level 2 certified practitioners, and any professional who wishes to bridge the gap between the product and the service, and to increase their organization’s UX maturity..
Certification fee: Rs 45,000+Tax
Combination of theory & practice:
- Understand the connection between the product and the service (Service Design)
- Develop a UX maturity model and a roadmap to initiate change towards a customer-centric organization
- Build a UX capacity
- Integrate collaboration and co-creation activities
- Define Key Experience Indicators (KPI) to measure the change
Exam and certification
- Online exam at the end of the second day
- Certification ceremony
1.You’ll know more about:
- How the line between product and service is disappearing towards a more holistic approach
- The importance of building a multidisciplinary team
- How Design Thinking can bring help solve complex problems and think differently
- How to measure the experience using key experience indicators (KEI)
2.You’ll start:
- Building a roadmap to bring a customer centric approach in the organization
- Creating a blueprint when designing multichannel services
- Assessing with more confidence the expertise of a UX team
- Defining Key Experience Indicators (KPI) to measure the change
3.You might become:
- A UX influencer within the organization and change behaviours to achieve measurable results